Gidani, the National Lottery’s Operator, works in collaboration with the National Lotteries Board to ensure that the most effective service is offered to the South African players - within the responsible gaming framework at all times.

For complaints and enquiries that cannot be handled by the retail agents, players are referred to the Players’ Helpline at 0800 777 777 or write to:

Gidani (Pty) Ltd
Private Bag X130 Halfway House
Midrand, 1685

Dear Player,

WELCOME TO THE GIDANI WEBSITE.

When we assembled Gidani as a company to bid for the right to operate South Africa’s National Lottery, we were marked by the sense that our bid had to offer more benefits to ordinary South Africans and maintain the public’s trust in the lottery.

In the bid, we made a number of commitments to the lottery stakeholder and we aim to meet these in various ways...

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